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Every business owner, or manager, wants to know the secret to customer loyalty. Is there a system that will nourish customer loyalty in my business?
Lawrence Vijay Girard recently wrote an article that was published on Loyalty 360’s website where he answers this question with a definitive “yes”, but probably not what you may be thinking. Lawrence points out that loyalty starts at home, and provides several great examples of how to replicate that in your business....
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