Forter Director of Customer Marketing, David Coates, recently sat down with Janelle Spatz, Director of Digital Operations, PVH as part of the NRF 2021 Conference to discuss how one of the world’s leading apparel companies adapted to the dynamic conditions of 2020 and how they plan to continue to shape their retail experience to meet consumer needs into 2021, and beyond. The last 9 months have been nothing short of “crazy” for everyone. Janelle commented, “I have....

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