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As technology and social media disrupt the traditional marketplace, and the new traveler mixes business with pleasure, companies must adapt to survive and transform to thrive. We look at the challenges facing the industry and outline the seven key factors for success.
The rise of mobile technology and social media has turned the travel industry upside down. And as we move into the era of the connected consumer, the rules are about to change again. A customer can now research the family....
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