Small and medium businesses (SMBs) are dealing with a hiring crunch. Though U.S. unemployment rates are still high compared to pre-pandemic levels, employers are also facing a shortage of applicants. The result is plenty of “Help Wanted” ads, but not enough qualified people to fill the roles. In fact, according to our latest survey on how the pandemic has changed hiring and retention for SMBs, just over three-quarters of respondents (76%) cited....

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