Can business travel trends ever be accurately predicted? A decade ago, many within the business travel industry were predicting a poor outlook, largely predicated on the global economic crisis of 2008. Hotels were selling off properties and airlines were consolidating. Travel suppliers pinned their hopes to new apps and technologies to drive travel and tourism. As we open 2020, a look back at the last decade reveals the doomsayers were wrong. Travel rebounded and even gained....

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