Lots of consumers belong to loyalty programs. That may make it seem like there are a lot of loyal customers out there, but these 17 customer loyalty stats say otherwise. Just about every retailer has a loyalty program and chances are, you’re a member of at least a few of them. Purchase a bunch of stuff over time. Rack up points. Redeem points for a coupon or a discount on future stuff. Or get a free tchotchke. Customer loyalty seems straightforward. But if you start to....

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