Here’s a scenario we can all relate to. Let’s say one day you walk into your local electronics store with every intention of walking back out with the perfect digital camera. Yet when a polite, smiling store salesperson says to you, “May I help you?” you immediately shoot back with a “No, thanks. I’m just looking.” You know you plan on buying a camera, yet you didn’t think twice about declining help from a salesperson.

Why did you do....

Log in with your Loyalty Management subscription or Loyalty360 member credentials to access this Loyalty Management article.
Loyalty360 members can access a variety of member-only content including Loyalty360 In-Depth Exclusives, Analyst Briefs, all Loyalty Management articles, Hundreds of On-Demand Webinars and more.

Recent Content