Omni-Channel, Cross Channel Connections Merging the Silos
Multichannel lines are blurring and the future of connected channel engagements, delivering well-matched customer experiences, is NOW. Omni-channel marketing is being embraced by marketers who strive to meet the expectations of their customers and deliver a seamless experience within all potential customer touch points and mediums. Marketers today are beginning to understand the importance of delivering the right message at the right time....