Technology surrounds us these days both in our personal and professional lives. After all, our lives are framed by the technology we use. The all-seeing lenses, screens, and keypads sometimes know more about us than our nearest and dearest. Yet the technology landscape is fragmented, though perhaps not for long.
Xerox recently released a three-part study “The State of Customer Service 2015,” where six....

Log in with your Loyalty Management subscription or Loyalty360 member credentials to access this Loyalty Management article.
Loyalty360 members can access a variety of member-only content including Loyalty360 In-Depth Exclusives, Analyst Briefs, all Loyalty Management articles, Hundreds of On-Demand Webinars and more.

Recent Content