Sodexo Health Care, “the largest company you never heard of,” provides meal, housekeeping and similar services for thousands of health care and senior care facilities across the country.

“As experts in the healthcare market, Sodexo has focused on the growing patient consumerism trend and the implications of the Patient Protection and Affordability Care Act,” said Lynne Adame, the company’s senior director of communications, at the 8th Edition Customer Experience Conference in Chicago. “We....

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