1. CEM (Customer Experience)
  2. Customer Engagement
  3. Digital / Direct Marketing
  4. 42 views

OmnichannelSilicon Valley is itching for the next technology disruption, but what industry is best primed to nurture this innovation now? Companies like Apple, Uber and Airbnb are the current darlings, having shaken up the music, transportation and hotel industries, respectively. But now it’s the retail industry’s time to shine.

Retail, Interrupted

The retail industry has seen a....

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