Please enter your username or the email address associated with the account so we can help you reset your password.
Clay Walton-House, customer retention & loyalty practice leader, Lenati, said that 95 percent of his company’s clients don’t have customer engagement defined at a data level.
During a session titled, “Stop Guessing! Empirically Measure the Drivers of Engagement & Loyalty,” at the 6th annual
Loyalty360 members and subscribers can access a variety of content including Daily News, In-Depth Exclusives, Loyalty Management Magazine, and more.To access this content, please log in with your Loyalty360 Corporate Membership or free subscriber account.