Formal recognition can be the catalytic spark that inspires. If you reward someone for “doing the right things, right,” it is like having an insurance policy that assures you will get better results. In fact, a culture of recognition can actually reverse a downward spiral even during a down economy. Numerous business experts and futurists have studied and reported that companies that recognize their people outperform companies that don’t by 30 to 40 percent. Recognition and incentives can also change a company’s....