1. Brand Corner
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Kelly Passey is EVP of Business and Product Development for Access Development.  Below he shares his perspective on customer experience, loyalty and the trends influencing the industry today.

What is your customer philosophy and how does this perspective help influence the customer experience and loyalty?

Passey: ....

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Navigating Togetherness in a Post-Covid World
podcast

The Coca-Cola Company: Brand Refreshes Global Campaign Leveraging AI and Social Media

March 18,2024

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Melting Pot: Inspiring and Cultivating Emotional Loyalty with Customers

March 11,2024

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CVS Pharmacy: Evolving Customer Loyalty Programs and Creating a More Convenient Customer Experience

March 06,2024

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Boosting Your Customer Data Strategy: How to Use Loyalty Data in a Cookieless Future
Boosting Your Customer Data Strategy: How to Use Loyalty Data in a Cookieless Future
Loyalty: Outcome or Enabler?
Loyalty: Outcome or Enabler?
Reimagining Loyalty: How to Create Relevancy in an Evolving Consumer Landscape
Reimagining Loyalty: How to Create Relevancy in an Evolving Consumer Landscape

Industry News

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Apr 19, 2024
Amazon begins offering Dash Carts to other grocers
Apr 19, 2024