Please enter your username or the email address associated with the account so we can help you reset your password.
Customer retention is what your company lives or dies on. Nobody wants to chase new leads without snatching a few golden gooses who lay eggs more than once.
And customer retention is worth it, too. According to the hoity-toity Harvard Business Review, if you can improve customer retention rates by just 5%, you’ll see increased profits by 25% to 95%.
Of course, there’s a catch. Improving your customer retention rate....