Nishant Kadian, The Real PBX

Your support team interacts with the most annoyed and frustrated customers. Delivering them a satisfactory solution requires a thorough networking – and that is the only reliable way to grow customer loyalty.
Since support is the best place to upsell and resell, which is an indicative of customer loyalty, it is crucial to have the right technologies in the place. VoIP (Voice over Internet Protocol), the....

Log in with your Loyalty Management subscription or Loyalty360 member credentials to access this Loyalty Management article.
Loyalty360 members can access a variety of member-only content including Loyalty360 In-Depth Exclusives, Analyst Briefs, all Loyalty Management articles, Hundreds of On-Demand Webinars and more.

Recent Content