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Wrigley Field, home of the Chicago Cubs, is one of the most endearing sports venues in the world. The only problem is it hasn’t seen a World Series champion since 1908. That could change since the Cubs clinched the National League Central and will have home field advantage during the first two rounds of the playoffs.
When it comes to customer loyalty, this all-important area has a cozy niche high atop the franchise’s list of priorities.
Loyalty360 caught up with Kelly Linstroth,....
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