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Does this sound familiar? You found a store you shop at often and discover they have a loyalty program. Great news! As a next step, you enroll in their loyalty program and are now are ready to receive the special treatment you deserve. But wait … the program does not ‘live up’ to your expectations and you are frustrated.
Have you ever encountered a frustrating experience when interacting with a brand’s loyalty program in which you’re a member of? If so, do one of these....
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