This should be a golden time for telecom service providers. Traffic volumes are rising inexorably, while ever-larger numbers of ever-more diverse types of devices, from smartphones to connected TVs, are being adopted around the globe. While things might seem rosy on the surface, the individual reality for many service providers is that they’re now confronting a world where profit margins are being increasingly eroded, competition from all directions is getting continuously fiercer and maintaining customer satisfaction is getting....