Migrating your loyalty program onto a new platform can have a substantial impact for your business – whether it’s improving customer loyalty through more engaging experiences, or saving your team time thanks to a simpler user interface. 
 
But, as with any customer-facing tech, replacing a loyalty platform is also risky.
 
Some of that risk is unavoidable - but you can reduce the likelihood of potential issues (and the stress that comes with them) through smart planning....

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