What Can We Do to Help You From an Association Standpoint? | Loyalty Live Throwback Thursday

  • October 08 2020
  • Resource: Multimedia
  • Loyalty360

Loyalty360 is always looking for feedback from its members on what it can do from an association standpoint to help and assist its members in servicing customers. Mark Johnson, CEO of Loyalty360 recently spoke with various leaders in the...Read More

How Should Marketers Consider Customer Loyalty Going Forward? | Top Suggestions From Top Ten Leaders in Customer Loyalty: Series 2, EP. 5

  • October 02 2020
  • Resource: Multimedia
  • Loyalty360

We asked leaders in brand loyalty and customer experience, "If marketers (your clients) weren't tied to existing constraints (financial or situational), how should they consider customer loyalty going forward?" Thanks to our...Read More

Zero Party Data : How Are You Advising Clients on Best Practices? | Top Suggestions From Top Ten Leaders in Customer Loyalty: Series 2, EP. 4

  • September 04 2020
  • Resource: Multimedia
  • Loyalty360

We asked leaders in brand loyalty and customer experience, "There is a great deal of focus on Zero (Declared) party data, how are you advising clients / prospective clients on best practices?" Thanks to our members from Jebbit, Clarus...Read More

What Will Loyalty Look Like in 2025? | Top Suggestions From Top Ten Leaders in Customer Loyalty: Series 2, EP. 3

  • August 21 2020
  • Resource: Multimedia
  • Loyalty360

We asked, "What will Loyalty look like in 2025? How should we as an industry be looking at / making moves to get to what that envisioned future will be?." Thanks to our members from PK, Formation, Clarus Commerce, Red Shoes Living...Read More

Loyalty360 | Top Suggestions From Top Ten Leaders in Customer Loyalty: Series 1, Question 5

  • June 19 2020
  • Resource: Multimedia
  • Loyalty360

Welcome to Loyalty360’s Top 10 Leaders in Customer Loyalty Video Series! Loyalty360 is producing a video series where we seek timely insight, analysis, and best practices from recognized and well-respected thought leaders and Loyalty360...Read More

Top Suggestions From Top Ten Leaders in Customer Loyalty: Video 2 of 6

  • June 01 2020
  • Resource: Multimedia

Welcome to our Top 10 Leaders Series! Loyalty360 is producing a video series where we seek timely insight, analysis, and best practices from recognized and well-respected thought leaders in customer, channel, and brand loyalty. In this week's...Read More

Top Suggestions From Top Ten Leaders in Customer Loyalty: Series 1

  • June 01 2020
  • Resource: Multimedia
  • Loyalty360

Welcome to our Top 10 Leaders Series! Loyalty360 is producing a video series where we seek timely insight, analysis, and best practices from recognized and well-respected thought leaders in customer, channel, and brand loyalty. These responses...Read More

Lenati Customer Expo 2018 Podcast - Driving Customer Engagement

  • November 08 2018
  • Resource: Multimedia
  • Lenati

Highly  engaged  customers  get  more  value  from  your product or service  and  in  turn  spend  more  and ...Read More

Loyalty360 Thought Leadership Series: Lenati

  • December 18 2017
  • Resource: Multimedia
  • Loyalty360

In this episode of Loyalty360’s Thought Leadership series, Lenati, which develops innovative and disruptive customer experiences for some of the most recognized companies in the world, discusses the marketing challenges facing brands today...Read More

[Podcast] Mine Your Data Before You Change Your Loyalty Program

  • March 27 2017
  • Resource: Multimedia
  • Loyalty360

Recently, a major retailer asked Lenati to assess its loyalty rewards program, which had first launched in the late 1990’s. By one metric—retention rate—the retailer’s program was still successful. But the program...Read More

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