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YOUR GATEWAY TO THE WORLD OF CUSTOMER LOYALTY
Loyalty360 is always looking for feedback from its members on what it can do from an association standpoint to help and assist its members in servicing customers. Mark Johnson, CEO of Loyalty360 recently spoke with various leaders in the...Read More
We asked leaders in brand loyalty and customer experience, "If marketers (your clients) weren't tied to existing constraints (financial or situational), how should they consider customer loyalty going forward?" Thanks to our...Read More
We asked leaders in brand loyalty and customer experience, "There is a great deal of focus on Zero (Declared) party data, how are you advising clients / prospective clients on best practices?" Thanks to our members from Jebbit, Clarus...Read More
We asked, "What will Loyalty look like in 2025? How should we as an industry be looking at / making moves to get to what that envisioned future will be?." Thanks to our members from PK, Formation, Clarus Commerce, Red Shoes Living...Read More
Welcome to Loyalty360’s Top 10 Leaders in Customer Loyalty Video Series! Loyalty360 is producing a video series where we seek timely insight, analysis, and best practices from recognized and well-respected thought leaders and Loyalty360...Read More
Welcome to our Top 10 Leaders Series! Loyalty360 is producing a video series where we seek timely insight, analysis, and best practices from recognized and well-respected thought leaders in customer, channel, and brand loyalty. In this week's...Read More
Welcome to our Top 10 Leaders Series! Loyalty360 is producing a video series where we seek timely insight, analysis, and best practices from recognized and well-respected thought leaders in customer, channel, and brand loyalty. These responses...Read More
Highly engaged customers get more value from your product or service and in turn spend more and ...Read More
In this episode of Loyalty360’s Thought Leadership series, Lenati, which develops innovative and disruptive customer experiences for some of the most recognized companies in the world, discusses the marketing challenges facing brands today...Read More
Recently, a major retailer asked Lenati to assess its loyalty rewards program, which had first launched in the late 1990’s. By one metric—retention rate—the retailer’s program was still successful. But the program...Read More
October 08,2020
October 02,2020
September 04,2020