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We asked leaders in brand loyalty and customer experience, “How do you believe this crisis and uncertainty will impact overall customer experience and/or customer loyalty?”
In this video, Loyalty360 features:
Aaron Roy, Wami
Rick Boubelik, Epsilon
Rupa Rajopadhye, IRIS
Loyalty360’s Throwback Thursday video series brings together several of the best responses from Loyalty360 member thought leaders on recent topics, trends, and discussions.
Be sure to check out the other videos in our Loyalty360 Thought Leader #TBT series here - https://www.youtube.com/playlist?list...
About Loyalty360: Loyalty360 is the association for customer loyalty. We bring together the best loyalty-focused professionals from technology and service suppliers and brands under one roof. Through Loyalty360, these professionals find invaluable resources, networking opportunities and guidance provided by internal thought leaders and brands/suppliers on the cutting edge of customer loyalty.