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YOUR GATEWAY TO THE WORLD OF CUSTOMER LOYALTY
Travelers’ comfort levels may vary from destination to destination—and week to week, given the rise of emerging variants—but their confidence remains strong in hotel and airline brands.After two years of living with COVID-19...Read More
Start Growing Your Business with a Focus on Customer LoyaltyExisting customers can be the key to your company’s growth and profitability. Are you ready to boost your customer engagement by creating a new customer loyalty program or...Read More
Relationships—and behaviors—between brands and consumers continue to evolve in creative and surprising ways in 2021.
Consumer packaged goods (CPG) companies are redefining their relationships with retailers and shoppers thanks to the...Read More
Convenience and Fuel Retailers are working hard to offer customers programs that make them more loyal to their brand and more profitable for their business. Retailers need to deliver hyper-personalized offers and payment experiences in a way that...Read More
In the post-pandemic world, we are witnessing digital transformation as we’ve never seen it before. This has had a profound impact on marketing, customer retention, and, most importantly, customer loyalty. Businesses all around the world...Read More
Can you even say you know your customers without AI? How do you recognize your customers for their engagement when there are thousands (if not millions) of them?
Customers want meaning. They want to have a sense that they are...Read More
“Essential” is now at the heart of the grocery experience. The grocery experience looks very different than it did in the spring of 2020. As more Americans get vaccinated and receive booster shots, and in-store foot traffic...Read More
Already a member of Loyalty360: Access codes for brands will be supplied by your account manager.
This report will bring additional insight to marketers who want their loyalty programs to survive and thrive. For brands looking for an...Read More
Premium loyalty programs have exploded over the last few years. Paid programs are successful because consumers are entering into a defined financial relationship with a brand. If a customer is willing to demonstrate their commitment through an...Read More
The COVID-19 pandemic set the perfect stage for criminals to take advantage of and exploit consumers’ vulnerabilities related to self-imposed and forced isolation. As a result, consumers were more vulnerable than ever to identity fraud, as...Read More