The Affluent Shopper: Insights on this Key, Fast Growing Consumer Segment

  • September 26 2016
  • Resource: Research And Reports
  • Sue Yasav

The U.S. segment defined as “Mass Affluent” has grown in size and discretionary income in the past 40 years. This growth has created a key opportunity for retailers. Retailers have an opportunity to better understand how the...Read More

45 Loyalty Marketing Ideas: 2016 Edition

  • September 19 2016
  • Resource: Research And Reports
  • The CrowdTwist Team

U.S. consumers hold 3.3 billion memberships in customer loyalty programs. Yet only a quarter of brands with loyalty programs reward customers for some type of engagement. To make your loyalty offering a success, it’s imperative to reward...Read More

Rewarding and Retaining the Best Customers Revitalizes Loyalty and Growth

  • September 14 2016
  • Resource: Research And Reports
  • Loyalty 360

Marketing used to be primarily focused on acquiring new customers or winning back lapsed customers and, in many respects, it still is. There is a growing focus, however, on retaining and rewarding the best customers first. In an age of...Read More

Digital Customer Strategy & Experience Consulting

  • September 07 2016
  • Resource: Research And Reports
  • The McorpCX and ALM Intelligence Teams

Digital technologies are driving a transformation of the world economy equivalent in magnitude and impact to the Industrial Revolution. We have now entered the Digital Age, in which the development and di usion of information and communication...Read More

The Millennial Modernization of Goodwill’s Customer Experience Renaissance

  • September 01 2016
  • Resource: Research And Reports
  • Loyalty 360

No brand is immune to the disruptive marketing and customer engagement forces that are altering the very fabric of the business landscape. Not only are consumer behaviors and attitudes quickly changing, but new generations of consumers are also...Read More

Marketing to Millennial Moms: Best Practices to Winning Lifelong Loyalty

  • August 25 2016
  • Resource: Research And Reports
  • The Snipp Team

As the first generation of digital natives, Millennial Moms shop in ways that are markedly different from any other before them. They spend more time online, especially on social media, and rely heavily on their smartphones and social media...Read More

How Points for Engagement Drives Loyalty and Incremental Sales

  • August 22 2016
  • Resource: Research And Reports
  • The CrowdTwist Team

Brands today have to contend with far more competition and greater distraction in the marketplace. Consumers are in control and marketers are devising new strategies to keep them engaged and loyal to their brands. Since numerous ways exist to...Read More

The Synchrony Trend Spotter

  • August 19 2016
  • Resource: Research And Reports
  • The Synchrony Financial Team

Many retail brands are marketing a lifestyle or feeling, rather than a product. These brands focus on the emotion tied to the brand experience. Whether it is eating crackers or running a marathon, these brands stand for a point of view or...Read More

brandbites: What Keeps CMOs Up at Night? 2016 Third Quarter

  • August 16 2016
  • Resource: Research And Reports
  • Loyalty360

In an effort to continually provide exclusive, unique, and engaging brand content to our audience, Loyalty360 presents the latest edition of brandbites, which features responses from brand executives regarding their most daunting marketing...Read More

How AARP Advances a Social Mission and Wins Brand Loyalty in the Process

  • August 10 2016
  • Resource: Research And Reports
  • Loyalty360

AARP is on a mission to strengthen communities and help aging people live better lives. As a nonprofit organization, AARP strives to improve the quality of life for those facing an array of issues related to healthcare, employment security...Read More

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