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YOUR GATEWAY TO THE WORLD OF CUSTOMER LOYALTY
Beauty is ready for a makeover. The sector, a hotbed for invention and reinvention, is evolving with the rise of game-changing brands - many selling direct-to-consumer (D2C) via eCommerce.
The following report explores the brand values and...Read More
Will people pay for loyalty programs? What benefits will motivate customers to sign up?
If you're a retailer, you're probably wondering. And this new data study answers those questions and more.
It's the first of its kind dedicated...Read More
Every consumer-centric loyalty provider knows that collecting data, analyzing it, and creating insights from it are extremely difficult challenges. Brands not only have to adhere to increasingly stricter regulations and handle massive amounts of...Read More
Creating an emotional bond between your brand and your customer is not an easy task in 2019. It means brands need to understand and relate to customers on a deeper level. It requires business to empathize with consumers and to truly...Read More
Bad service. We all know what it feels like. The kind that leaves you waiting endlessly on hold, wondering if your call really is important. The kind that makes you groan in frustration at annoying emails and clueless chat conversations. The kind...Read More
The retail apocalypse is altering the shopping landscape - but for those retailers able to adapt, the future has a lot to offer.
In This Article, You'll Learn:
- What's really behind the retail apocalypse
- The technology trends that...Read More
The Ultimate Guide to Headless CMSYour audience expects a seamless, personalized experience across channels and a headless CMS is the way to deliver it. Discover the benefits of a headless solution. Why read the guide:Determine if headless is...Read More
Loyalty Programs continue to drive results for Brands, but everywhere we look, we're reminded that change is constant. New competitors, evolving technologies and rising customer expectations are putting Programs in flux and placing...Read More
According to Marlon Bowser, CEO of technology supplier HTK, “If retailers are going to prioritize something this year, it should be data. Pursuing CX and loyalty initiatives without giving proper attention to the data that powers them will...Read More
It’s no secret that customer experience is everything in retail. During every stage in the funnel, from exploring your brand presence on social media all the way to the checkout process. It’s about ensuring every single step has a...Read More