2023 Customer Loyalty Trends and Perspectives: Loyalty360 Research & Reports 

  • February 17 2023
  • Resource: Research And Reports
  • The Loyalty360 Team

Customer loyalty should be a crucial aspect of any company’s business strategy. In the ever-evolving landscape of technology and customer expectations, it’s more complex than ever for brands, agencies, and supplier partners to...Read More

The Balance of Customer Engagement and ROI: Building Loyalty Value and Profitability

  • February 07 2023
  • Resource: Research And Reports
  • The Bakkt Team

In the current loyalty environment, customers expect more flexible, unique, and personalized experiences with the brands they love. Brands looking for buy-in to loyalty program changes face the conflict of presenting more value to customers while...Read More

2023 Preference Centers & Privacy Report: Loyalty360 Brand Member Research

  • February 01 2023
  • Resource: Research And Reports
  • The Loyalty360 Team

In late 2022 and early 2023, Loyalty360 surveyed brand members to better understand their current uses, challenges, and opportunities regarding preference centers. The effective administration of preference centers is relatively varied for brands....Read More

Beyond Transactions: Improving Customer Engagement with Emotional Loyalty

  • January 27 2023
  • Resource: Research And Reports
  • The Tata Consultancy services Team

Transactional loyalty programs — points, discounts, and coupons — are losing engagement as customers continually change. In the current market, these programs are only successful when they offer the best deal.  From studying...Read More

Getting Ahead of Consumer Expectations: Loyalty and CRM Trends in 2023

  • January 23 2023
  • Resource: Research And Reports
  • The Lacek Group Team

Heading into 2023, major economic changes from the past few years will impact consumer behavior. Between supply chain issues and e-commerce growth during the pandemic and the potential of a recession, understanding the current landscape of...Read More

A Guide to Building Customer-Centric Loyalty Programs: 16 Actionable Strategies

  • January 19 2023
  • Resource: Research And Reports
  • The Comarch Team

New consumer behaviors have caused a shift in focus to availability over brand loyalty. Through studying how changing consumer psychology impacts buying decisions, brands can become customer-centric, connecting with their customers more...Read More

Evolving Trends in Brand Loyalty and Customer Behavior

  • December 14 2022
  • Resource: Research And Reports
  • The Deloitte Team

Consumers continue to reinforce what they look for when it comes to loyalty. Brands can tailor their strategies and experiences to carve out a differentiated space with their loyalty members to propel their programs and drive engagement. But what...Read More

Global Customer Loyalty Report 2023

  • December 07 2022
  • Resource: Research And Reports
  • The Antavo Team

Due to the looming financial crisis and recession, the business world is facing a period of uncertainty. But even in such a turbulent economic climate, customer loyalty can be the way out. In order to help companies invest wisely into the loyalty...Read More

Crypto Engagement Strategies for Your Business

  • December 05 2022
  • Resource: Research And Reports
  • The Bakkt Team

Three years ago, your company may have been asking, “Should we have a crypto strategy?” Today, you must ask: “What is our crypto strategy?” What changed?  With cryptocurrency adoption growing, forgoing a...Read More

Loyalty360 Brand Member Research | 2022 State of Customer Loyalty

  • November 28 2022
  • Resource: Research And Reports
  • Loyalty360

There is a realization that the focus on customer loyalty is growing considerably amongst brands. From Loyalty360’s perspective, those who do it well have several key traits in common: strong internal focus, aligned goals and vision, the...Read More

Displaying results 31-40 (of 696)
 |<  <  1 - 2 - 3 - 4 - 5 - 6 - 7 - 8 - 9 - 10  >  >| 
Membership and Pricing

Videos and podcasts

Membership and Pricing