Fraud-Prevention Education: A Positive Customer Experience

  • October 06 2021
  • Resource: Research And Reports
  • The Iris Identity & Cyber Protection powered by Generali Team

The COVID-19 pandemic set the perfect stage for criminals to take advantage of and exploit consumers’ vulnerabilities related to self-imposed and forced isolation. As a result, consumers were more vulnerable than ever to identity fraud, as...Read More

Adding a Premium Tier to Your Existing Loyalty Program

  • September 29 2021
  • Resource: Research And Reports
  • The Clarus Commerce Team

When you consider that over 50% of retailers say premium loyalty members are 4x as valuable as non-members, it’s no surprise that 95% percent of them are discussing launching a program of their own. You may already have a traditional...Read More

New Ways to Shop, New Ways to Engage. Four Ways COVID-19 Transformed Retail Forever

  • September 29 2021
  • Resource: Research And Reports
  • The ICF Next Team

The world is still grappling with the risk of sharing physical spaces almost two years into the pandemic, driving a massive shift in consumer expectations of retail shopping and an explosion of innovation. The need for retailers to meet their...Read More

Loyalty360 Brand Marketer Research | Emotional Loyalty

  • September 15 2021
  • Resource: Research And Reports
  • Loyalty360

During a recent digital roundtable for brand members of Loyalty360, an open discussion took place on the state of emotional loyalty, which has become a topic of significant and growing interest. As a follow up to Loyalty360’s Industry...Read More

5 Ways You Can Be Victimized Online + Tips to Help Mitigate Your Risk

  • September 08 2021
  • Resource: Research And Reports
  • The Generali Global Assistance Team

Cybercriminals are becoming more strategic and craftier in their methods of committing identity theft and fraud. In 2020 alone, 49 million Americans were victims of identity fraud, losing a total of $56 billion. The world has become increasingly...Read More

The Top RFP Questions to Ask Your Martech Vendor

  • September 01 2021
  • Resource: Research And Reports
  • The Cheetah Digital Team

The buying process for any technology can be long and arduous, especially in the martech world. You may not know where to even begin. That’s why we’re bringing you The Top RFP Questions to Ask Your Martech Vendor to help guide you...Read More

How to Capture Customer Loyalty Now: 4 Takeaways to Help Navigate the Loyalty Landscape in 2021

  • August 26 2021
  • Resource: Research And Reports
  • The Synapse Team

After a year of anxiety and uncertainty, the widespread availability of vaccines in the U.S. has brought hope, and for many, a return to pre-pandemic activities. But even as the situation surrounding COVID-19 continues to evolve, the pandemic has...Read More

Death to Cookies: Long Live 1:1 Relationships

  • August 25 2021
  • Resource: Research And Reports
  • The Cheetah Digital Team

Marketers are in the midst of a radical change. As tracking cookies and third-party data strategies fall by the wayside, now is the time for marketers to step into a new way of doing things: a zero-party data strategy.This guide will provide a...Read More

BuddyUp: C-Store Shopper Insights Quarterly Report

  • August 17 2021
  • Resource: Research And Reports
  • The PDI Team

This NEW, quarterly report combines GasBuddy consumer survey data from more than 15,000 convenience retail consumers across all key U.S. geographic locations and PDI consumer-buying data from 5,500 mid to large-size convenience retail sites across...Read More

The Customer Experience Just Got More Personal

  • August 11 2021
  • Resource: Research And Reports
  • The Baesman Team

Direct mail is the new digital channel you didn't know you needed! With the continued shift towards hyper-personalization, more marketers are realizing the benefits and dollars of getting personal with their audiences.  In this digital...Read More

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