How to Capture Customer Loyalty Now: 4 Takeaways to Help Navigate the Loyalty Landscape in 2021

  • August 26 2021
  • Resource: Research And Reports
  • The Synapse Team

After a year of anxiety and uncertainty, the widespread availability of vaccines in the U.S. has brought hope, and for many, a return to pre-pandemic activities. But even as the situation surrounding COVID-19 continues to evolve, the pandemic has...Read More

Death to Cookies: Long Live 1:1 Relationships

  • August 25 2021
  • Resource: Research And Reports
  • The Cheetah Digital Team

Marketers are in the midst of a radical change. As tracking cookies and third-party data strategies fall by the wayside, now is the time for marketers to step into a new way of doing things: a zero-party data strategy.This guide will provide a...Read More

BuddyUp: C-Store Shopper Insights Quarterly Report

  • August 17 2021
  • Resource: Research And Reports
  • The PDI Team

This NEW, quarterly report combines GasBuddy consumer survey data from more than 15,000 convenience retail consumers across all key U.S. geographic locations and PDI consumer-buying data from 5,500 mid to large-size convenience retail sites across...Read More

The Customer Experience Just Got More Personal

  • August 11 2021
  • Resource: Research And Reports
  • The Baesman Team

Direct mail is the new digital channel you didn't know you needed! With the continued shift towards hyper-personalization, more marketers are realizing the benefits and dollars of getting personal with their audiences.  In this digital...Read More

The Ultimate Digital Experience Strategy Playbook For Retailers

  • August 11 2021
  • Resource: Research And Reports
  • The Cheetah Digital Team

The retail purchasing path is anything but linear. Consumers browse in-store only to seek a cheaper price-point on their smartphone. They expect next day delivery and rewards for their loyalty that goes well beyond a freebie after 10 purchases. As...Read More

At-Site vs. Above-Site Loyalty, Conexxus Mobile 2.0, and the Total Addressable Member Opportunity

  • July 28 2021
  • Resource: Research And Reports
  • The Stuzo Team

In this White paper we dive deep into the key differences between 1) at-site loyalty and 2) above-site loyalty, explain the capabilities and constraints of the Conexxus Mobile standard, and show how at-site/above-site and the Conexxus Mobile...Read More

Gifting Your Consumers The Best Holiday Campaigns For 2021

  • July 28 2021
  • Resource: Research And Reports
  • The Cheetah Digital Team

Holidays are coming. You might not have had your first pumpkin spiced latte of the season, but that doesn’t mean you shouldn’t be getting your holiday marketing campaigns ready to unwrap.The changes in the purchasing journey in the...Read More

Incentives Made Easy: The 5 Personas that Accelerate Brand Community Building

  • July 14 2021
  • Resource: Research And Reports
  • The Vesta Team

If you talk to any economist, incentives rules all. The challenge is finding the right balance between transactional engagement and tapping into deeper motivations to fuel long-term relationships with consumers. Community Powered Marketing is a...Read More

Restaurant Revolution: Building Your Digital House

  • July 07 2021
  • Resource: Research And Reports
  • The Cheetah Digital Team

“Let’s do personalization” or “we should start a loyalty program?” These are not uncommon phrases uttered in restaurant marketing departments the globe over, however without a comprehensive strategy for unifying...Read More

2021 Premium Loyalty Data Study: Meeting Rising Consumer Loyalty Expectations Post-Pandemic

  • July 07 2021
  • Resource: Research And Reports
  • The Clarus Commerce Team

Have your customers’ shopping habits changed post-pandemic? You’re not alone. Over the past 12 months, we’ve seen unprecedented disruption in retail as stores closed or limited capacity, and shopping shifted online. Fostering...Read More

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