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With the battle for share of wallet more fierce than ever, retailers have to ensure their loyalty and commerce programs are performing at a consistently high level. To drive better business outcomes in this competitive environment, retailers need aggressive goals paired with an effective analysis of their program’s data.
In this white paper, we cover the importance of loyalty and commerce Key Performance Indicators (KPIs), metrics, KPIs that matter most, and why it is critical to the success of programs to measure the right KPIs.
Click the green button to download the full report.