The Changing Dynamics of the Customer Relationship
The Generali Global Assistance Team | January 13, 2021

Generali Global Assistance’s latest whitepaper, “The Changing Dynamics of the Customer Relationship: Getting Personal Can Bring a New Level of Care to Your Customer,” zeros in on the insurer-customer relationship and how the recent COVID-19 pandemic was a shining example of the need for insurers to deepen their connections and start getting personal. By offering GGA’s suite of care services, insurance companies can immediately bring more “care” into their organization, while also more comprehensively serving their policyholders.

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