In the post-pandemic world, we are witnessing digital transformation as we’ve never seen it before. This has had a profound impact on marketing, customer retention, and, most importantly, customer loyalty. Businesses all around the world have sensed a new opportunity in the way modern customers are engaging, so existing loyalty program owners are planning to revamp their programs to follow this narrative. And new reward programs that are still in development have this sentiment baked into their strategy. In order to help you navigate the new customer reality, Antavo has compiled an insightful loyalty report with additional insights from a PwC expert, titled
Global Customer Loyalty Report 2022, asking current and future loyalty program owners, as well as loyalty experts, to share their opinion on the most recent loyalty trends.
Click the green button to download a summary of the report.