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Establishing connections with customers is essential to build loyalty. To do that successfully, brands must understand their target audience and their motivations for joining a program.
Building loyalty requires that brands deliver more personalized experiences, offer value, and engage customers on an emotional level. This e-book reveals 25 loyalty and engagement statistics that can help you better understand:
-How personalization impacts purchase intent and loyalty
-The importance of rewards and incentives
-The ways in which social media drives loyalty
-How to generate loyalty from different age groups
-And much more…