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Interacting with customers is no longer a single-channel effort. CX leaders understand that consumers today need to be engaged across multiple touchpoints using a coordinated, holistic strategy. This is of course easier said than done, and only the most creative brands will succeed in finding the most effective engagement opportunities in a shifting landscape of data and personalization trends.
Guiding listeners on the path to this engagement will be Lisa Sutrick, Global Managing Director for Customer Engagement Solutions at Pitney Bowes. Sutrick’s upcoming April 24th webinar, “Leveraging IT Innovation for Effective Customer Engagement,” is focused on harnessing the personalization capabilities made possible by new technology and converting them into enhanced engagement.
“Evolving technology is one of the biggest challenges we see brands dealing with on a daily basis,” said Carly Stemmer, Director of Marketing Operations at Loyalty360. “We look forward to the valuable perspective of Pitney Bowes in navigating these technologies and discovering best practices for digitally engaging the modern consumer.”
Register now for the webinar and in addition to the live presentation, you’ll also receive a recording of the webinar following its completion. For more information, or to register, click here!
Loyalty360 is an unbiased, objective, and market-driven association for customer loyalty, which seeks to enable and encourage dialogue among industry leaders. Through a unique blend of content, collaboration, and diverse learning opportunities, we’ve created a network of brands and technology providers that represent some of the best voices that the customer loyalty industry has to offer.
About Pitney Bowes
Pitney Bowes (NYSE: PBI) is a global technology company offering innovative products and solutions that enable commerce in the areas of customer information management, location intelligence, customer engagement, shipping and mailing, and global ecommerce. More than 1.5 million clients in approximately 100 countries around the world rely on products, solutions and services from Pitney Bowes. For additional information, visit Pitney Bowes at www.pitneybowes.com.