Video: How the Virtual World Drives Physical Business Success

  • April 04 2012
  • Resource: Multimedia
  • Loyalty 360

In recent years, digital platforms have taken our everyday activities and enhanced them virtually. Facebook started with the “real world” concept of friendship and gave it some online benefits. LinkedIn granted the networking lunch...Read More

How has CRM changed and how will it change over the next several years?

  • August 29 2011
  • Resource: Multimedia
  • Loyalty 360

Mark Johnson, President & CEO of Loyalty 360, asks attendees of CRM Evolution, held in New York, August 8-10, 2011: "In this dynamic marketing and technology environment, how has CRM changed and how will it change or evolve over the next...Read More

What are the greatest opportunities brands have to engage with their customers and clients?

  • August 29 2011
  • Resource: Multimedia
  • Loyalty 360

Mark Johnson, President & CEO of Loyalty 360, asks attendees of CRM Evolution, held in New York, August 8-10, 2011: "What are the greatest opportunities brands have to engage with their customers and clients?" Respondents are Vinay Iyer, SAP...Read More

Video Blog: What is the most difficult challenge brands have today in creating engaging customer service?

  • August 29 2011
  • Resource: Multimedia
  • Loyalty 360

Mark Johnson, President & CEO of Loyalty 360, asks attendees of CRM Evolution, held in New York, August 8-10, 2011: "What is the most difficult challenge brands have today in creating engaging customer service?" Respondents are Vinay Iyer, SAP...Read More

Video Blog: How will merchant-funded reward programs change over the next five years?

  • June 03 2011
  • Resource: Multimedia
  • Loyalty 360

Mark Johnson, President & CEO of Loyalty 360, asks attendees of the Card Forum and Expo, held in Miami, Florida, April 27-29, 2011: "How will merchant-funded reward programs change over the next five years?" Respondents are Steve Van Fleet...Read More

Video Blog: How will the Durbin Amendment, if left unchanged, impact debit reward programs?

  • June 03 2011
  • Resource: Multimedia
  • Loyalty 360

Mark Johnson, President & CEO of Loyalty 360, asks attendees of the Card Forum and Expo, held in Miami, Florida, April 27-29, 2011: "How will the Durbin Amendment, if left unchanged, impact debit reward programs?" Respondents are Todd Rowan...Read More

Video Blog: How can banks use social media and the data it generates to create more engagement and loyalty from their cardholders?

  • May 09 2011
  • Resource: Multimedia
  • Loyalty 360

Mark Johnson, President & CEO of Loyalty 360, asks attendees of the Card Forum and Expo, held in Miami, Florida, April 27-29, 2011: "How can banks use social media and the data it generates to create more engagement and loyalty from their...Read More

Video: Loyalty 360 CEO Mark Johnson Speaks To Fox News About Creating Loyal Customers

  • March 04 2011
  • Resource: Multimedia
  • Mark Johnson

Loyalty 360 CEO Mark Johnson Speaks To Fox News About Creating Loyal Customers. Read More

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Do you feel there is a lack of competitive benchmarks, technology metrics, objective technology assessments, or shared industry terminology that hinders your ability to effectively implement CX efforts?