Driving Franchisee Engagement: a B2B Results Story

  • November 13 2013
  • Resource: Multimedia
  • Jonathan Pettus, Hilton Worldwide

Join us to learn how Hilton Worldwide and its nine hotel brands have transformed their global franchise owner relationships to build engagement with hotel owners all over the world. With a unique data management solution, everyone that touches...Read More

How to Turn Social Feedback & Communities into Customers and Increased Spend

  • November 13 2013
  • Resource: Multimedia
  • Bob Gold, Gold Mobile, Dwayne Fry, The Experience Institute/The Republik & Paul Sansone Jr., Sansone Jr's 66 Auto Mall

The founders of a mobile technology company, a destination marketing firm, and an auto mall walk into a conference. No, it’s not the beginning of a joke; it’s the story of three fiercely energetic entrepreneurs and how their use of...Read More

Customer Service in a Changing World

  • November 13 2013
  • Resource: Multimedia
  • Roger Woolley, Verint

Roger Woolley has more than 20 years of marketing and product management experience in the high-tech industry, with a special interest and background in driving the development of Workforce Optimization (WFO) and Voice of the Customer (VoC...Read More

Siemens Voice of the Customer – Engineering Innovative Experiences

  • November 13 2013
  • Resource: Multimedia
  • Linette Myland, Siemens Industry, Inc.

When the Building Technologies Division of Siemens Industry, Inc., launched its Voice of the Customer (VOC) initiative Engineering Innovative Experiences in 2007, the primary focus was to increase customer loyalty and engagement. Since that time...Read More

Moving Past Punch Cards

  • November 13 2013
  • Resource: Multimedia
  • Jeff Mankoff, vPromos & J.R. Smock, Kwik Kar

Merchants are looking for an easy loyalty program that works, but the challenge is that most loyalty programs require consumers to carry punch cards, magnetic stripe rewards cards, or mobile phone apps. Consumers do not want to carry punch or...Read More

Planes, Trains & VoC: How We Use Technology To Deliver Better, Quicker, Smarter (Insights)

  • November 13 2013
  • Resource: Multimedia
  • Stacey Brown Nevel, Confirmit, Michael Hooper, American Airlines, Matthew Loomis, BNSF Railway

Join American Airlines, BNSF Railway Company and partner Confirmit as they engage in a mini-panel discussion about how they garner the power of technology to better understand the voice of their customer, deliver valuable insights throughout their...Read More

Taking Loyalty to the Next Level - Emily Collins from Forrester

  • October 29 2013
  • Resource: Multimedia

Emily Collins, Customer Loyalty Analyst at Forrester, participated in a Q&A with Loyalty 360 and offered insights on a variety of topics, including her company’s loyalty initiatives, what factors influenced those initiatives, customer...Read More

Loyalty Solution Design: Preview of Maritz Loyalty Marketing Webinar

  • October 10 2013
  • Resource: Multimedia
  • Loyalty 360

Webinar Title: Loyalty Solution Design: Optimizing to Stand Out in a Cluttered Market Date & Time: October 22, 2013 at 1pm ETLoyalty 360 Hosts a Webinar Presented by Maritz Loyalty Marketing, which will showcase best practices...Read More

A Perspective on Rogers Communications Launching a Co-branded Credit Card Program

  • October 07 2013
  • Resource: Multimedia
  • Loyalty 360

Launching a co-branded credit card program may not be a big deal in the U.S., but in Canada it’s a bit different especially when a non-bank – Toronto-based telecommunications company Rogers Communications – is involved, according...Read More

Rewarding Loyal Customers - Tessa Burg from Sparkbase

  • October 03 2013
  • Resource: Multimedia

Tessa Burg, Vice President of Product & Program Management at Sparkbase, participated in a Q&A with Loyalty 360 and offered insights on a variety of topics, including her company’s loyalty initiatives, what factors influenced those...Read More

Displaying results 771-780 (of 1194)
 |<  <  74 - 75 - 76 - 77 - 78 - 79 - 80 - 81 - 82 - 83  >  >| 
Membership and Pricing

Videos and podcasts

Membership and Pricing