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YOUR GATEWAY TO THE WORLD OF CUSTOMER LOYALTY
Steven Hoffman, President & CEO at Exchange Solutions, participated in a Q&A with Loyalty 360 and offered insights on a variety of topics, including his company’s loyalty initiatives, what factors influenced those initiatives...Read More
Jeanne Chapman, Executive Vice President of Corporate Marketing Solutions at Entertainment, participated in a Q&A with Loyalty 360 and offered insights on a variety of topics, including her company’s loyalty initiatives, what factors...Read More
Would it surprise you to know that there is a direct correlation between employee engagement and customer satisfaction? Want to learn how you can leverage voice of the employee (VoE) feedback to drive employee and customer satisfaction, brand...Read More
Our brand is 6 years old and with a small budget, social media was our Superman, Hulk and Mickey Mouse all rolled into one. We learned alot over the years:- It's not about money, it's about time - It's not about us, it&...Read More
You can’t create a lasting relationship with someone you have to be reintroduced to every time you meet. However, that’s the problem we were experiencing at Luxottica across our brands and retailers. We believe that data and customer...Read More
Tamara Gruzbarg, Senior Director of Customer Analytics & Research at Gilt, participated in a Q&A with Loyalty 360 and offered insights on a variety of topics, including her company’s loyalty initiatives, what factors influenced...Read More
The current state of the insurance market is characterized by increased commoditization, eroding customer loyalty, and ballooning marketing spend. This has heightened the competitive environment, putting increased pressure on leading insurers to...Read More
Procter & Gamble’s Olay brand, its premiere beauty brand, was looking to launch a new product – Regenerist Eye & Lash Duo – and wanted to drive brand engagement through social and mobile channels. What better way to turn...Read More
This interactive panel will explore how to leverage loyalty and sophisticated CRM to drive multi-channel engagement including next best offers and enhanced customer experiences. In a world where channels are added daily and there are a growing...Read More
The most important word in relationship marketing is relationship, but true relationship takes time and requires a deep level of understanding and trust. Is there a way to speed up that process and move customers more quickly along the...Read More
March 18,2024
March 11,2024
March 06,2024