[Podcast] Keeping Changing Customers Loyal with Aimia: Q&A Part I

  • February 18 2019
  • Resource: Multimedia
  • Loyalty 360

The loyalty space is ever changing. A mere decade ago, we weren’t talking about data the way we are now, and personalization, if mentioned at all, only came up when we were discussing the most luxurious of products and experiences. Keeping...Read More

[Podcast] The Family Coppola Executive Discusses Customer Loyalty

  • January 28 2019
  • Resource: Multimedia
  • Loyalty360

When your company was founded by and reflects the name of the director of The Godfather, you’re probably headed for success. The Family Coppola has been leading in various ventures, from The Coppola Hideaway resorts to a quarterly...Read More

[Podcast] For Eyes’ Vision for Customer Loyalty in Optical Retail: Part I

  • January 24 2019
  • Resource: Multimedia
  • Loyalty360

The bespectacled among us know the drill. Once every year or two, you get your eyes checked, and if things have changed enough (and you usually know in advance whether or not that’s the case) you get a new prescription. Once you’ve got...Read More

[Podcast] MGM Executives Discuss Gaming Experience Improvements

  • January 21 2019
  • Resource: Multimedia
  • Loyalty360

On May 14, 2018, the Supreme Court overturned PASPA (the Professional and Amateur Sports Protection Act), a 1992 law which effectively outlawed sports betting nationwide. The impact was both immediate and immense to consumers and the gaming...Read More

[Podcast] Loyalty Expo Speaker Preview Series: Chris Malone, "The HUMAN Brand: Building Brand Loyalty in the Digital Age"

  • January 18 2019
  • Resource: Multimedia
  • Loyalty360

As digital technology has proliferated during the past decade, it seems that customer and brand loyalty have become more difficult to develop and sustain. Have the traditional principles of brand building and loyalty become obsolete? Chris Malone,...Read More

[Podcast] Papa John’s Discusses Brand Relaunch

  • January 18 2019
  • Resource: Multimedia
  • Loyalty360

Papa John’s is a pizza restaurant franchise company. It has over 5,100 stores operating in the United States and 44 other countries. In 2002, the company became the first national pizza chain to make online ordering available to all US...Read More

[Podcast] Zylotech Unifies Data Silos

  • January 15 2019
  • Resource: Multimedia
  • Loyalty360

In recent years, leading brands have focused on consumer data acquisition. After all, the more information collected, the better you know your customer and the better you’re able to serve her. But merely amassing data isn’t enough...Read More

[Podcast] AMC Theatres Vice President Takes Disruption Head On

  • January 15 2019
  • Resource: Multimedia
  • Loyalty360

AMC Theatres is an American movie theater chain founded it 1920. It has the largest share of the American theater market, ahead of Regal Entertainment Group and Cinemark Theaters. After acquiring Odeon Cinemas, UCI Cinemas, and Carmike Cinemas in...Read More

[Podcast] Jai Rawat of Zinrelo Shares Loyalty Rewards Wisdom

  • January 11 2019
  • Resource: Multimedia
  • Loyalty360

Zinrelo’s leadership in loyalty rewards is contingent upon its expertise and adaptability. Founder Jai Rawat recently spoke with Loyalty360 about the strategies needed to stay relevant in the present landscape.Rawat believes the future of...Read More

[Podcast] Your Brand and the Human Element

  • January 10 2019
  • Resource: Multimedia
  • Loyalty360

People now care more and more about what brands are doing, even when the doings have little or nothing to do with the brand’s product or service. It’s a time of change, and navigating the shifting currents can be tricky. ...Read More

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