Tuning In and Turning On: Cultivating Customer Engagement Data to Drive Loyalty
- March 24 2014
- Resource: Multimedia
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Don Smith, Brierley+Partners & Kim Matlock, Hard Rock International
Don Smith, Senior Vice President, Consumer Innovation and Insights, Brierley+Partners and Kim Matlock, Hard Rock International, Senior Director, Digital and Customer Relationship ManagementAs brands seek to expand their single view of...Read More