We're here to help  513.800.0360  [email protected]

Follow Loyalty360

close

[Podcast] The Thin Red Line: A High-end Customer Service Parable

[Podcast] The Thin Red Line: A High-end Customer Service Parable

(The following story is true. The names have been changed to protect the innocent ... and prevent the guilty from suing.)

Meet Mark, the friendly customer service representative at a car dealership that shall remain nameless....

Log in with your Loyalty Management subscription or Loyalty360 member credentials to access this Loyalty Management article.
Loyalty360 members can access a variety of member-only content including Loyalty360 In-Depth Exclusives, Analyst Briefs, all Loyalty Management articles, Hundreds of On-Demand Webinars and more.
Join Loyalty360
  • Loyalty360 Membership:
  • Access Complete Content
  • Company Member Page
  • Free Online Account:
  • Read Full Articles Join Discussions
  • And Much More
  • Learn More
Top Post
subscribe newsletter
Sign up for our email newsletter to stay up to date on loyalty marketing news, insights, events and more!
The Lyalty Pulse View All
Do you feel there is a lack of competitive benchmarks, technology metrics, objective technology assessments, or shared industry terminology that hinders your ability to effectively implement CX efforts?