Roadmapping & Increasing Customer Loyalty | Loyalty360's Throwback Thursday

We asked leaders in brand loyalty and customer experience two questions:
1. "What is coming up on your roadmap, and how are you developing the roadmap?"
2. "How do we continue to increase customer loyalty?"

In this video, Loyalty360 features:
Len Covello, Engage
Todd Siegel, cxLoyalty
Kim Welther, Baesman
Christian Selchau-Hansen, Formation

Loyalty360’s Throwback Thursday video series brings together several of the best responses from Loyalty360 member thought leaders on recent topics, trends, and discussions. Be sure to check out the other videos in our Loyalty360 Thought Leader #TBT series here - https://www.youtube.com/playlist?list...

About Loyalty360:
Loyalty360 is the association for customer loyalty. We bring together the best loyalty-focused professionals from technology and service suppliers and brands under one roof. Through Loyalty360, these professionals find invaluable resources, networking opportunities and guidance provided by internal thought leaders and brands/suppliers on the cutting edge of customer loyalty.