How has CRM changed and how will it change over the next several years?

Mark Johnson, President & CEO of Loyalty 360, asks attendees of CRM Evolution, held in New York, August 8-10, 2011: "In this dynamic marketing and technology environment, how has CRM changed and how will it change or evolve over the next several years?" Respondents are Vinay Iyer, SAP, Rebecca MacDonald, Attensity and Steve Chirokas, VoltDelta, LSSiDATA. We invite you to share your thoughts below.

Membership and Pricing

Videos and podcasts

Membership and Pricing