B2BFocused Session Why B2B Customer Satisfaction Doesnt Create Loyalty
  1. B2B / Channel

According to a most studies including the latest from Business Week, over 60% of defecting customers indicated they are satisfied right before they leave.  Learn why satisfaction doesn’t equal loyalty or retention and what to do....

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Videos and podcasts

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Navigating Togetherness in a Post-Covid World
podcast

The Coca-Cola Company: Brand Refreshes Global Campaign Leveraging AI and Social Media

March 18,2024

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Melting Pot: Inspiring and Cultivating Emotional Loyalty with Customers

March 11,2024

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CVS Pharmacy: Evolving Customer Loyalty Programs and Creating a More Convenient Customer Experience

March 06,2024

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WEBINARS

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Boosting Your Customer Data Strategy: How to Use Loyalty Data in a Cookieless Future
Boosting Your Customer Data Strategy: How to Use Loyalty Data in a Cookieless Future
Loyalty: Outcome or Enabler?
Loyalty: Outcome or Enabler?
Reimagining Loyalty: How to Create Relevancy in an Evolving Consumer Landscape
Reimagining Loyalty: How to Create Relevancy in an Evolving Consumer Landscape

Industry News

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CHIPOTLE'S HOCKEY JERSEY BOGO OFFER RETURNS IN THE U.S. AND CANADA FOR THE 2024 STANLEY CUP® PLAYOFFS
Apr 17, 2024
Crayola Launches Campaign for Creativity, Reuniting Adults Across the US with their Childhood Artwork
Apr 17, 2024
Curio Wellness Partners with Lucid Green to Launch Loyalty Rewards Program Ahead of 4/20
Apr 17, 2024
Why JCPenney’s loyalty program is the next step in its $1B turnaround plan
Apr 17, 2024