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YOUR GATEWAY TO THE WORLD OF CUSTOMER LOYALTY
Every company today is undergoing a digital transformation. Consumers’ first interactions with brands frequently begin through a digital channel, which means brands need to extend their customer experience to include digital. Smart...Read More
Brian Piccolo, Manager, Digital Strategic Services at Liberty Mutual, told attendees at the 3rd Annual Engagement & Experience Expo, presented by Loyalty 360 – The Loyalty Marketer’s Association, that given the...Read More
A brand’s knowledge of individual customer preferences is critical for nurturing long-term relationships. This ensures an optimal customer experience, which is becoming a strategic imperative for companies to differentiate themselves and...Read More
We invited Loyalty Expo speakers, Jason Barbrow, Vice President, Customer Lifecycle Experience, of Time Warner Cable and Jim Dicso, President & Chief Revenue Officer of SundaySky to share their perspective on how the customer experience...Read More