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YOUR GATEWAY TO THE WORLD OF CUSTOMER LOYALTY
Trust is a fundamental and emotional attribute that consumers look for when selecting an insurance provider. For insurance marketers, fulfilling the expectation of trust is an integral part of setting the foundation for building the customer...Read More
You would need to be completely off the grid to be unaware of the rapid evolution of marketing. While smaller changes have been unfolding over the years, we have recently hit a not-so-subtle tipping point signaling a new era. Marketing...Read More
Simplicity is an ally to progress. Complexity is an enemy to progress. Customer centric marketing is a fuzzy concept, but it does not need to be complex. And, if we are responsible marketers, we are pursuing it on some level...Read More
Evolving consumer attitudes, desires and technology preferences make it critical for marketers to know how to engage their customers in a compelling, authentic manner. To sustain growth, brands must create a customer experience that builds...Read More
17.55 million consumers bought new cars in 2016 and as the advancements in technology lead to automotive innovations, the industry continues to propel in growth. But the rise in innovation is creating new factors automotive marketers must consider...Read More
Marketers are always looking for the next breakthrough to cut through the media clutter and capture the attention of the consumer. Agencies, software providers and consultancies are more than happy to provide a continuous flow of shiny...Read More
It’s expected that the majority of US marketers will allocate more money to their loyalty budgets this year. Program enhancements are well underway to create unique and memorable experiences for loyalty members within the travel industry...Read More
Live marketing is a strategy leveraged by marketers to provide customers with a unique one-to-one experience throughout their customer journey based on digital interactions. Marketers talk a lot about real time marketing but live marketing goes...Read More
Consumers spent $3.45 billion on Cyber Monday well surpassing forecasts and hitting a new all-time record. It’s a strong indication that retail will be in full force this year. How can you take advantage?
As retailers continue to work to...Read More
As the renowned management consultant Peter Drucker once said, “The purpose of a business is to create and keep a customer.” To that end, as marketers we often ask ourselves: every customer has potential, right? Wrong. Unfortunately...Read More