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Gabriel Trujillo is Vice President of Customer Marketing at Sally Beauty Holdings, an international specialty retailer of professional salon products and beauty supplies, with almost 5000 locations throughout the United States, Canada, Latin America and Europe. Loyalty360 CEO Mark Johnson met with Gabriel to discuss the brand's B2B and B2C Sally Rewards program and how changes in the customer landscape have impacted brand loyalty. Can you tell us a little more about yourself, your....

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