Office Depot: The Human Touch Builds Customer Engagement & Lifetime Loyalty

In 1986, Office Depot launched its first store in Fort Lauderdale, FL, from a simple concept: create a superstore designed to provide end-to-end solutions for businesses. Over its first 25 years, Office Depot extended beyond its traditional markets. In 2013, Office Depot and OfficeMax — a company with a long heritage of serving both small businesses and larger organizations — merged to form one brand. The combined footprint of Office Depot and OfficeMax allowed for....

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