Leading Personalized Loyalty: Q&A Jason Scoggins, Senior Director, Loyalty & CRM at Chipotle

Jason Scoggins is the Senior Director of Loyalty & CRM at Chipotle Mexican Grill. Founded in 1993, the fast-casual restaurant brand is dedicated to serving real food from local and organic sources. Beyond just real food, Chipotle uses the term “real” to support its goals in caring for the environment and its team members. Mark Johnson, CEO of Loyalty360 met with Jason Scoggins to discuss the brand’s customer loyalty efforts, how they address new trends in data and....

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