Exceeding Travelers’ Expectations: A Q&A with BWH Hotels on Leadership, Customer Loyalty, and Brand

For over 75 years, BWH Hotels has inspired guests to travel through unique experiences and comfortable stays. The company’s success comes from its team’s caring spirit and a deep commitment to providing guests with excellent service. BWH Hotels & Resorts has led the hospitality industry with its wide brand of hotels across the United States and 100 countries and territories. The hotel brand has received high praise for its customer loyalty program for guest satisfaction....

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