Global Roll-Out of MyMcDonald’s Loyalty Program is Team Effort

  • April 27 2022
  • Resource: In-Depth Exclusive

McDonald’s isn’t the world’s largest restaurant chain by accident. Serving over 69 million customers a day in over 100 countries across nearly 38,000 locations takes a highly synergized approach. The training efforts pay off...Read More

Q&A with Chad Crawford, CKE Restaurants

  • April 25 2022
  • Resource: In-Depth Exclusive

Chad Crawford is the Chief Brand Officer of CKE Restaurants, the parent organization for quick-service brands Carl’s Jr. and Hardee’s, based in Franklin, Tennessee.   Loyalty360 CEO Mark Johnson met with Crawford to discuss the...Read More

Q&A with Claudia Infante, SVP of Revenue Strategy, Margaritaville

  • April 20 2022
  • Resource: In-Depth Exclusive

Claudia Infante is the Senior Vice-President of Revenue Strategy at Margaritaville, a global hospitality and lifestyle brand with headquarters in Orlando, Florida.   Loyalty360 CEO Mark Johnson met with Infante to discuss the company&rsquo...Read More

Q&A with Matthew Schaefer, Senior Director of Strategy & Innovation, Cracker Barrel

  • April 18 2022
  • Resource: In-Depth Exclusive

Matthew Schaefer is the senior director of Strategy & Innovation at Cracker Barrel, an American chain of restaurant and gift stores with a Southern country theme.   Loyalty360 CEO Mark Johnson met with Matthew Schaefer to discuss the...Read More

Escaping to Paradise with Margaritaville Perks

  • April 13 2022
  • Resource: In-Depth Exclusive

"The loyalty is there, it's our job not to screw it up" – Claudia Infante, Senior Vice-President of Revenue Strategy at Margaritaville   Margaritaville is more than a brand, it's a lifestyle. From the first chords of...Read More

Loyal Carl’s Jr. and Hardee’s Fans Crave Rewards Program

  • April 11 2022
  • Resource: In-Depth Exclusive

West coast icon Carl's Jr. and its east coast counterpart, Hardee’s restaurants, are hallmarks of the American quick-service restaurant landscape, founded 80 and 60 years ago, respectively. These long-standing brands are known for...Read More

Q&A with Beth Johnson, Citizens Financial

  • April 07 2022
  • Resource: In-Depth Exclusive

Beth Johnson is the Chief Experience Officer at Citizens Financial, a full-service national bank and direct-to-consumer lending business.   Loyalty360 CEO Mark Johnson met with Beth Johnson to discuss the challenges and opportunities in the...Read More

Q&A with Jim Marcum, CEO, David's Bridal

  • April 04 2022
  • Resource: In-Depth Exclusive
  • Mark Johnson, Loyalty360

Jim Marcum is the Chief Executive Officer for David's Bridal, a national and intentional retailer of bridal and formalwear with headquarters in Conshohocken, Pennsylvania.   Loyalty360 CEO Mark Johnson met with Marcum to discuss the...Read More

Citizens Financial Banking Experience Survey Reveals Trends in Digital Banking a Sound Investment

  • March 31 2022
  • Resource: In-Depth Exclusive

Citizens Financial is a full-service bank with branches in eleven states in the northeast and national direct-to-consumer lending businesses. Servicing retail customers, plus small, medium and large corporate businesses, Citizens offers a robust...Read More

Q&A with Denise Pedini, Newk's Eatery

  • March 28 2022
  • Resource: In-Depth Exclusive
  • Mark Johnson, Loyalty360

Denise Pedini is the Senior Vice-President of Guest Experience at Newk's Eatery, a fast-casual restaurant with over 100 locations in 14 states. Loyalty360 CEO Mark Johnson met with Pedini to discuss Newk's Eatery's newest in customer...Read More

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