As the Creator of Grocery Home Delivery, Peapod Was Way Ahead of Its Time

  • August 27 2018
  • Resource: In-Depth Exclusive
  • Loyalty360 Editorial Staff

In the rapidly growing world of online grocery shopping, Peapod has always been both a disruptor and innovator. It was the first in the industry, opening in 1989, and pioneered many of the expected online shopping tools along the way, such being...Read More

Topps: Staying Relevant in a Changing Industry

  • August 24 2018
  • Resource: In-Depth Exclusive
  • Loyalty360 Editorial Staff

In the autumn of 1951, Sy Berger, a 28-year-old veteran of World War II, designed the 1952 Topps baseball card set with Woody Gelman on the kitchen table of his apartment on Alabama Avenue in Brooklyn.   Berger started what...Read More

Broad-based Behavioral Change Launches Rocketrip’s Customer Loyalty Value Proposition

  • August 23 2018
  • Resource: In-Depth Exclusive
  • Loyalty360 Editorial Staff

Sometimes, the relationship between employers and employees can be as confusing and conflicting as couples on a reality TV dating show. As much as they want to become one and build loyalty, they just have different agendas and different ideas. The...Read More

Simplifying Mail-Order Meat with Porter Road

  • August 22 2018
  • Resource: In-Depth Exclusive
  • Loyalty360 Editorial Staff

Porter Road is a butcher shop and mail-order meat delivery provider based out of Nashville, Tennessee. The company works with select local farms, processes all meat in their own facility in Kentucky, and hand-cuts every piece at their Nashville...Read More

Potbelly Delivers on “Fast, Fresh, and Friendly”

  • August 21 2018
  • Resource: In-Depth Exclusive
  • Loyalty360 Editorial Staff

Potbelly Sandwiches was found in 1977. Today, the brand has nearly 500 stores spread out globally. They are known for their in store experiences, such as antique “potbelly,” stoves at each location, and live music at almost every...Read More

The Kodak Alaris Strategy

  • August 20 2018
  • Resource: In-Depth Exclusive
  • Loyalty360 Editorial Staff

Ramesh Ramakrishnan, Head of IT in the Middle East for Zurich International Life, ponders the question. How much time, he was asked, does digitizing and scanning documents save an insurance company during an application process. Eighty percent of...Read More

JCPenney Puts “Her” Needs First When it Comes to Customer Loyalty

  • August 17 2018
  • Resource: In-Depth Exclusive
  • Loyalty360 Editorial Staff

JCPenney is an American department store chain with over 860 locations across the country. The brand lives behind the promise of, “style and value for all.” Internally, with over 98,000 associates globally, loyalty, service, passion...Read More

PlanGrid’s Blueprint for Customer Loyalty Success

  • August 16 2018
  • Resource: In-Depth Exclusive
  • Loyalty360 Editorial Staff

PlanGrid is a construction productivity software designed both for workers to use while in the field and construction executives in the office, whether they’re building industrial, commercial, civil, healthcare, or educational structures...Read More

J Lohr's Customer Experience Goes Beyond the Bottle

  • August 15 2018
  • Resource: In-Depth Exclusive
  • Loyalty360 Editorial Staff

Maybe it was her large brown eyes or simple but elegant smile. Perhaps it was her lilting laugh or inquisitive mind. All Jerry Lohr knew was there was something about Carol Waldorf that caught his eye—and his heart—when he first saw...Read More

BP Continues to Dominate Customer Loyalty

  • August 14 2018
  • Resource: In-Depth Exclusive
  • Loyalty360 Editorial Staff

BP Fuel is one of seven supermajors, or “big oil” companies in the world. BP America is the largest division of the company, with 7 thousand plus locations east of the Rockies alone. The company is one of the most recognized names in...Read More

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