Wrapping Up Rewards: Chipotle’s Recipe for Success

  • February 09 2023
  • Resource: In-Depth Exclusive

Well known for its fresh ingredients and made to order meals, anyone that has ever craved tacos, burritos, or salads, has likely been to Chipotle Mexican Grill. What may come as a surprise is that this year the brand is celebrating its 30th...Read More

Redefining Social Media Worthy Travel: How Kimpton Helps Guests Stay Human

  • February 07 2023
  • Resource: In-Depth Exclusive

Kimpton Hotels launched a new campaign to break the stigma of social media worthy travel. For years, the hospitality and travel industries used social media to showcase the perfect experiences and stays. Kimpton’s recent study showed that...Read More

A Great IDEA for Representation in the Workforce

  • December 20 2022
  • Resource: In-Depth Exclusive

Founded in 1990 in Auckland, New Zealand, Infotools is a software and services provider for market research and insight teams. The company recently published an eBook on inclusion, diversity, equality and accessibility (IDEA) titled &ldquo...Read More

Exploring NFT Technology in Luxury Travel Rewards

  • December 05 2022
  • Resource: In-Depth Exclusive

IHG Hotels & Resorts is a global hospitality company with a family of 17 hotel brands in over 100 countries. The brand recently celebrated 6,000 open hotels with the unveiling of the “6,000 Club,” along with partnerships with major...Read More

Navigating Togetherness in a Post-Covid World

  • December 02 2022
  • Resource: In-Depth Exclusive

Humans are social creatures. Anthropologists’ studies of man reveal we have always lived in groups, hierarchal civilizations meant to foster growth and prolong the species. We aren’t alone. Of course, other primates live in these...Read More

The Art of Loyalty: Profiting from Creativity

  • November 21 2022
  • Resource: In-Depth Exclusive

Too often, people of the creative mindset are conditioned to believe there is no lucrative way to use their talents, and the idea of a “starving artist” is not that appealing in the real world. They find safety nets in other jobs...Read More

Loyalty360 Interview with Tractor Supply

  • November 15 2022
  • Resource: In-Depth Exclusive

Matthew Rubin is the Senior VP and General Manager of Petsense by Tractor Supply, a specialty pet retailer owned and operated by Tractor Supply Company. Founded in 2005 to meet the needs of pet owners primarily in small and mid-sized communities...Read More

Loyalty360 Interview with Blue Buffalo

  • November 14 2022
  • Resource: In-Depth Exclusive

Sara Costa is the Loyalty Experience Product Specialist, and Chelsea McGough is the Loyalty Program Strategy Manager, for Blue Buffalo all-natural pet food company. The brand recently brought home the Platinum Award for Customer Loyalty Strategy...Read More

Loyalty360 Interview with Tim Hortons

  • November 11 2022
  • Resource: In-Depth Exclusive

Markus Sturm is the Senior Vice President and Head of Digital Loyalty and Consumer Goods at Tim Hortons, quick-service restaurant featuring coffee, donuts, breakfast favorites and sandwiches, and endearingly deemed the “most Canadian brand...Read More

Petsense by Tractor Supply Loyalty Program has Customers Barking, Purring and Squawking for Joy

  • November 09 2022
  • Resource: In-Depth Exclusive

Tractor Supply has long been known not only for its variety of products, but for the quality of service the company provides to its customer base. Founded in 1939 with one store in Minot, North Dakota, the locations play a critical role in the...Read More

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