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YOUR GATEWAY TO THE WORLD OF CUSTOMER LOYALTY
IHOP is celebrating its 65th anniversary in 2023. Since its founding, the brand has built a loyal customer base through providing excellent service and food for its guests and a family-like environment for its team members. As customers have...Read More
Pet Valu — one of Canada’s leading pet supply retailers — delivers quality pet health and wellness products through an omnichannel shopping experience. From a customer loyalty perspective, while Pet Valu’s rewards program...Read More
Since its beginning in 2015, Yesway has focused on collecting and understanding first-party customer data. The brand focuses on building relationships with its customers through in-store interactions and its rewards programs. Through understanding...Read More
Ulta Beauty was the first beauty-only retail store in the U.S to provide “all things beauty. all in one place.” Its founders saw a market for consumers who wanted to access the prestige products of department stores and the mass...Read More
For 30 years, Moosejaw has delivered quirky marketing along with its outdoor gear, building a company culture on the idea of Moosejaw Madness. As brands focus on creating authentic interactions with their customers, Moosejaw stands out as a leader...Read More
David’s Bridal launched its Diamond Loyalty program in 2020. Over the past two years, the program grew to over 2 million members. The program is unlike most other loyalty programs, because it relies on crowdsourcing to earn rewards instead...Read More
Kampgrounds of America, Inc. has relied on customer data for 60 years. Almost immediately after the brand’s first campground opened, founder Dave Drum started conducting customer surveys to improve the experience. Ever since that first...Read More
For hungry and thirsty travelers who hit the roads across the central United States or locals looking for a quick bite to eat from their favorite convenience store, Yesway has become well known destination for fuel, food, drinks, and more in the...Read More
Founded in 1962, Kampgrounds of America, Inc. (KOA) is the largest independently-owned campground system in the world. From its beginning, the brand has focused on collecting customer data and using that data to improve its customer experience...Read More
Most brides don’t plan on getting married more than once. So, when David’s Bridal decided to create a loyalty program, the brand had to look beyond the traditional reward program.
Traditional rewards programs rely on members making...Read More