Home Chef Executive Discusses Personalization and Customer Experience

  • November 29 2018
  • Resource: In-Depth Exclusive
  • Loyalty360 Editorial Staff

A young competitor in the food supplier industry, Home Chef is a fresh ingredient and recipe delivery service. The company provides customers with a menu of different meals, and after ordering, those customers receive one cooled and insulated box...Read More

Penn Station Subs: Bringing a Personalized Touch to a Growing Franchise

  • November 28 2018
  • Resource: In-Depth Exclusive
  • Loyalty360 Editorial Staff

In 1983, Jeff Osterfeld opened a small boutique sandwich shop in the Dayton Mall in Dayton, Ohio. His dream: to bring the famous subs of the east coast to the Midwest.   His Philly cheesesteak sandwich got people to come to the restaurant...Read More

Luxury and Loyalty with Jumeirah Group

  • November 27 2018
  • Resource: In-Depth Exclusive
  • Loyalty360 Editorial Staff

Jumeirah Hotels and Resorts is a Dubai-based international luxury hotel chain. Its resorts are regarded as some of the most luxurious and innovative in the world. The company was founded in 1997 with the aim of becoming a hospitality industry...Read More

Overstock Improves Customer Experience Through Employee Engagement

  • November 26 2018
  • Resource: In-Depth Exclusive
  • Loyalty360 Editorial Staff

At the recent 2018 Customer Expo conference in Nashville, Tennessee, representatives from Overstock.com discussed the company’s efforts to continue building a customer-centric culture. Overstock is a 1.7-billion-dollar online retailer...Read More

Best Western Tackles Customer Loyalty Challenges

  • November 21 2018
  • Resource: In-Depth Exclusive
  • Loyalty360 Editorial Staff

In preparation for the 2018 Customer Expo, which ran from October 24th to the 26th at the Nashville Airport Marriott in Nashville, Tennessee, Loyalty360 spoke with the finalists of the Loyalty360 Customer Expo Awards. At the conference, Loyalty360...Read More

Mastercard Offers a Priceless Customer Experience

  • November 20 2018
  • Resource: In-Depth Exclusive
  • Loyalty360 Editorial Staff

Every major credit card company has at least one rewards program. So what enables one brand to cut through and offer rewards that differentiate that brand from the rest of the market? To find out, Loyalty360 spoke with Francis A. Hondal, President...Read More

AMC Networks Deepens Customer Engagement with The Walking Dead Fan Rewards Club

  • November 19 2018
  • Resource: In-Depth Exclusive
  • Loyalty360 Editorial Staff

At the recent 2018 Customer Expo conference in Nashville, Tennessee, representatives from AMC Networks discussed the company’s efforts to deepen member engagement in The Walking Dead Fan Rewards Club. The strategy for the program is centered...Read More

Hard Work and People Create Personality at Fitch Ratings

  • November 15 2018
  • Resource: In-Depth Exclusive
  • Loyalty360 Editorial Staff

Fitch Ratings, a subsidiary of Fitch Group, is one of the three “big credit” agencies recognized by the NRSRO (Nationally Recognized Statistical Rating Organization) within the United States. The company is a leading provider of credit...Read More

GE Healthcare Uses Data to Revolutionize Its Industry

  • November 14 2018
  • Resource: In-Depth Exclusive
  • Loyalty360 Editorial Staff

In 2016, at the Minds and Machines conference in San Francisco, GE Chairman and CEO John Flannery stood up to give a speech that would propel the brand’s healthcare initiative into what it is today. He said, “If you look at the...Read More

Foot Lockers Improves Customer Experience Through Personalization

  • November 13 2018
  • Resource: In-Depth Exclusive
  • Loyalty360 Editorial Staff

In preparation for the 2018 Customer Expo, which ran from October 24th to the 26th at the Nashville Airport Marriott in Nashville, Tennessee, Loyalty360 spoke with the finalists of the Loyalty360 Customer Expo Awards. At the conference...Read More

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